TouchRide User Agreement and Privacy Policy

1.Introduction

Shenzhen Laisi Technology Co., Ltd. (hereinafter referred to as Laisi Technology) respects and protects users' privacy. When you use our company's services, we may collect and use your relevant information. This "TouchRide Privacy Policy" will explain to you what information we collect, use, store, and share when you use our company's services. We hope that you will read it carefully. When necessary, make appropriate choices according to the guidelines of this "TouchRide Privacy Policy". Your use or continued use of our services means that you consent to us collecting, using, storing, and sharing your relevant information in accordance with this "TouchRide Privacy Policy".

2.The information we collect

During the process of your use of our services, we will collect the information that you actively provide when using the services or that is generated as a result of using the services in the following ways. This information is used to provide you with services, optimize our services, and safeguard the security of your account.

You can check the enabled status of the access permissions for the above-mentioned personal information in your mobile phone settings and decide whether to enable or disable these permissions. Enabling these permissions means that you authorize us to collect and use this personal information to achieve the aforementioned functions. Disabling these permissions means that you revoke these authorizations, and we will no longer continue to collect and use such personal information of yours, nor will we be able to provide you with the functions corresponding to these authorizations. Your decision to disable the permissions will not affect the processing of personal information that was carried out previously based on your authorization.

Please understand that the functions and services we provide to you are constantly being updated and developed. If a certain function or service is not covered in the above description and it collects your information, we will separately inform you of the content, scope, and purpose of the information collection through means such as page prompts, interaction processes, website announcements, etc., in order to obtain your consent.

3.Storage of Information

3.1 The methods and duration of information storage

We will store your information in a secure manner. Information such as your device and system settings will only be saved locally on your mobile phone. Generally, we will only store your personal information for the period necessary to achieve the service objectives or under the conditions specified by laws and regulations.

3.2 The geographical region of information storage

TouchRide does not collect, upload, or transmit your location information to our servers. Device information and operation records are stored locally on your mobile device only.

3.3 Notification When the Product or Service Stops Operating

When our products or services cease operation, we will notify users through announcements, updates to this Privacy Policy, or other reasonable means. Since all your information is stored locally on your mobile device, there will be no need to delete personal information from our servers.

4.Information Security

4.1 Security Protection Measures

We strive to ensure the security of users' information to prevent the leakage, loss, improper use, unauthorized access, and disclosure of such information. We adopt multi-faceted security protection measures to ensure that the protection of users' personal information is at a reasonable security level.

We adopt industry-leading technical protection measures. The technical means we use include, but are not limited to, firewalls, encryption, access control measures, and so on.

We suggest that you pay full attention to the protection of your personal information when using our products and services. We will also provide a variety of security features to assist you in safeguarding the security of your personal information.

4.2 Measures for Handling Security Incidents

In the event of a security incident that may affect user information, we will take reasonable measures to mitigate the impact and, where appropriate, notify users through announcements, application updates, email communications, or other reasonable means.

4.3 Personal information deletion

If you no longer need to use our service, you only need to delete the software.

5.How do we use the information

We strictly abide by the provisions of laws and regulations as well as our agreements with users, and use the collected information as described in this Privacy Protection Guidelines to provide you with more high-quality services.

5.1 Rules for Information Use

We will use the collected information in accordance with the following rules:

We will record the log information generated during the operation of TouchRide. We may analyze the logs of some software operation exceptions to improve the software quality and user experience.

5.2 Ways to obtain consent after informing about the purpose of the changes

We will use the collected information within the scope of the purposes covered by this Privacy Protection Guidelines. If we use your personal information beyond the purposes claimed at the time of collection and the scope that is directly or reasonably related, we will inform you again and obtain your explicit consent before using your personal information.

5.3 Online Help and Support Content

TouchRide may access online help and support content through an embedded web view. When you view help documentation, tutorial pages, images, or videos, your device may connect to the corresponding content servers to retrieve and display such materials. No personal information is collected, stored, or transmitted by TouchRide through this process.

6.Provide to external parties

We will not actively share or transfer your personal information to third parties. In the event that there are other situations where we need to share or transfer your personal information, or when you require us to share or transfer your personal information to a third party, we will directly obtain your explicit consent for the above actions or confirm that the third party has obtained such consent from you.

We will not publicly disclose the collected personal information externally. If public disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information to be disclosed, and the sensitive information that may be involved, and obtain your explicit consent.

With the continuous development of our business, there may be transactions such as mergers, acquisitions, and asset transfers. We will inform you of the relevant situations and, in accordance with laws, regulations, and standards no lower than those required by this Privacy Protection Guidelines, continue to protect your personal information or require the new controller to continue protecting your personal information.

7.Policy change

We may revise this Privacy Protection Guidelines in a timely manner. When the terms of the Privacy Protection Guidelines are changed, we will prompt you with the revised Privacy Protection Guidelines upon version update and inform you of the effective date. Please read the content of the revised Privacy Protection Guidelines carefully. Your continued use of TouchRide indicates that you agree that we will process your personal information in accordance with the updated Privacy Protection Guidelines.

8.Protection of minors

We attach great importance to the protection of minors' personal information. According to the provisions of relevant laws and regulations, if you are a minor, you should obtain the consent of your parents or legal guardians in advance before using the services of TouchRide. If you are the guardian of a minor, when you have relevant questions about the personal information of the minor under your guardianship, please contact us through the contact information provided in this document.

9.Advertising service

We currently do not provide any advertising information services. If we launch advertising services in the future, we will provide corresponding explanations.

10.Contact Us

We welcome your valuable comments and suggestions regarding our services, and we will keep improving with the tenet of "Customers First". If you have any questions or suggestions during the usage process, you can contact us via email. The email address is:laisitech@xsvc.online.

Our contact information is as follows:

Developer: Shenzhen Laisi Technology Co., Ltd.

Application Name: TouchRide

Address: 6B12H, Jindi Mingfeng, No. 55 Baosha Yilu, Longgang District, Shenzhen, Guangdong, China.